Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Marketingflotte GmbH ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Marketingflotte GmbH provides digital marketing services including but not limited to:

• Digital marketing strategy and consulting
• Search engine optimization (SEO)
• Social media marketing and management
• Content creation and marketing
• Brand development and design
• Analytics and reporting
• Marketing automation and tools

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the services only for lawful purposes
• Not interfere with or disrupt the service
• Respect intellectual property rights
• Comply with all applicable laws and regulations

4. Service Delivery and Timeline

We strive to deliver high-quality services within agreed-upon timelines. However, service delivery may be affected by:

• Client responsiveness and feedback
• Project complexity and scope changes
• Third-party dependencies
• Force majeure events

We will communicate any delays promptly and work to minimize their impact.

5. Payment Terms

5.1 Pricing and Billing

Service pricing is as quoted in our proposals and agreements. Payment terms are typically:

• 50% upfront for new projects
• Remaining balance upon project completion
• Monthly retainers billed in advance

5.2 Late Payments

Late payments may result in:

• Service suspension
• Late payment fees
• Collection proceedings

6. Intellectual Property

6.1 Client Materials

Clients retain ownership of their existing intellectual property, including:

• Brand assets and logos
• Existing content and materials
• Client data and information

6.2 Our Deliverables

Upon full payment, clients receive rights to use our deliverables for their intended purpose. We retain rights to:

• Showcase work in our portfolio
• Use for marketing and promotional purposes
• Reference in case studies and testimonials

7. Confidentiality

We maintain strict confidentiality regarding client information and business matters. This includes:

• Business strategies and plans
• Financial information
• Customer data and lists
• Proprietary processes and methods

Confidentiality obligations survive the termination of our service agreement.

8. Limitation of Liability

Our liability is limited to the amount paid for the specific service in question. We are not liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Data loss or security breaches
• Third-party actions or failures

9. Service Warranty

We warrant that our services will be performed with reasonable care and skill. However, we do not guarantee:

• Specific marketing results or outcomes
• Search engine rankings or traffic increases
• Social media engagement levels
• Conversion rate improvements

Marketing results depend on many factors beyond our control.

10. Termination

10.1 Termination by Client

Clients may terminate services with written notice. Early termination may result in:

• Forfeiture of upfront payments
• Charges for work completed
• Transfer of project materials

10.2 Termination by Us

We may terminate services for:

• Non-payment or repeated late payments
• Violation of these terms
• Abusive or inappropriate behavior
• Failure to provide necessary cooperation

11. Dispute Resolution

We prefer to resolve disputes amicably through direct communication. If resolution cannot be reached:

• Mediation may be required
• Legal proceedings will be governed by German law
• Disputes will be resolved in Koblenz courts

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions or regulations
• Internet or technology failures
• Third-party service disruptions

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting. Continued use of our services constitutes acceptance of modified terms.

14. Governing Law

These terms are governed by and construed in accordance with German law. Any disputes will be subject to the exclusive jurisdiction of the courts in Koblenz, Germany.

15. Contact Information

For questions about these terms or our services, please contact us: